Privacy Policy

Ltd. Training Solutions Terms of Use

General Terms

  1. These terms of use, hereinafter – Terms of Use, determine the procedure for using the website www.alinazela.lv, hereinafter – alinazela.lv.
  2. Ltd. Training Solutions, registration No. 40203316691, address: Neretas iela 2-10, Riga, LV-1004, hereinafter – the Company, provides the content available on alinazela.lv and offers services in accordance with these Terms of Use.
  3. A User is a legally capable natural or legal person who uses the content available on alinazela.lv or purchases services offered on alinazela.lv. Minors aged 14–18 may use the services of alinazela.lv only with the permission of a parent or guardian, except in cases where they use their own income.
  4. If the User purchases services or training offered on alinazela.lv, these Terms of Use are considered a legally binding document defining the rights and obligations of the parties regarding the purchase, payment, and refund of services and training.
  5. By purchasing services or training on alinazela.lv, the User is deemed to have read and agreed to these Terms of Use. By agreeing, the User confirms that they have the right to register and purchase services and/or training on alinazela.lv in accordance with these Terms.
  6. If the User attempts in any way to harm the operation, stability, or security of alinazela.lv, or otherwise violates these Terms, the Company has the right to cancel the User’s registration or restrict access to the platform.
  7. The Company reserves the right to unilaterally amend or supplement the Terms of Use at any time. When purchasing services or training, the version of the Terms in force at the time of purchase applies; therefore, Users must review the Terms each time they make a purchase.
  8. The Company reserves the right to change the price of services and/or training or set special prices. Services are sold at the prices valid at the time of purchase.
  9. These Terms do not apply to third-party websites or their content used in training or on alinazela.lv. Users are responsible for their voluntary use of third-party websites. The Company is not responsible for the consequences of such use.
  10. Users are prohibited from using alinazela.lv training for advertising third parties or spreading messages that incite hatred based on race, ethnicity, or nationality.
  11. Users are prohibited from copying or distributing the content and materials of alinazela.lv. All information is intended for individual learning purposes only. For referencing content, contact [email protected].
  12. Purchased services and training may be used only individually and not for group or commercial purposes. For group training requests, contact [email protected].

Liability

  1. The Company is exempt from liability in cases where losses arise due to the User acting contrary to these Terms.
  2. If damages occur, the responsible party must compensate the other party for direct losses.
  3. alinazela.lv is not responsible for delays or failure to perform obligations due to circumstances beyond reasonable control (force majeure), including strikes, government orders, war, emergencies, terrorism, environmental anomalies, third-party failures, internet disruptions, or hardware/software failures.

Personal Data Protection

  1. Services can only be purchased and used by registered Users. By registering, the User agrees to the processing of personal data in accordance with applicable laws. Registration requires name, surname, and email.
  2. The User is responsible for the accuracy of provided data. Incorrect data may result in consequences for which the Company is not liable.
  3. Users are responsible for safeguarding their login credentials and must not share them. If credentials are used by a third party, that person is considered the User. In case of loss or suspicion of misuse, the User must notify the Company at [email protected].
  4. By agreeing to these Terms, the User agrees to receive necessary notifications via email (orders, payments, account information).
  5. The Company uses User data only for service delivery, training access, and direct marketing purposes.
  6. The Company does not disclose personal data to third parties except partners involved in service delivery or order fulfillment.
  7. Users may opt out of newsletters or delete their account by contacting [email protected].

Cookie Policy

The website uses cookies to improve functionality, user experience, and analytics.

What are cookies?

Cookies are small text files stored on a user’s device that help personalize website usage.

  • Session cookies are temporary and deleted after the session ends.
  • Persistent cookies remain until deleted or expire.

What data is stored?

Cookies may store anonymized information such as IP address, browser type, OS, visit duration, and pages viewed.

Why are cookies used?

Session cookies are necessary for website functionality (e.g., login). Persistent cookies improve user experience and may be used for marketing and analytics.

Third-party cookies

Google Analytics is used to analyze website usage. IP addresses are not linked to individual users.

Privacy Policy (GDPR)

SIA Training Solutions complies with GDPR and Latvian data protection laws.

Key definitions

  • Personal data: any information identifying a person
  • Data subject: client/user
  • Controller: SIA Training Solutions
  • Processor: entity processing data on behalf of the Company

Data collected

  • Registration data: name, gender, birth date, address, phone, email
  • Service usage data: contact details depending on service
  • Marketing data: email, phone, address, birth data
  • Publicity data: photos (with consent)

Purpose of processing

  • Account creation and identification
  • Discounts (e.g., birthday offers)
  • Communication and marketing
  • Service delivery
  • Publicity activities

Some processing may involve profiling for personalized offers.

Legal basis & retention

Data is processed based on consent, legal obligations, or legitimate interest. Data is stored as long as necessary for the stated purposes.

Data sharing

Data may be shared with:

  • Service providers (e.g., email/SMS providers)
  • Government authorities when legally required
  • Legal advisors when necessary

User rights

Users may:

  • Access their data
  • Correct or delete data
  • Restrict processing
  • Withdraw consent
  • Object to profiling

Requests can be sent to [email protected] or by mail.

Users may also complain to the Data State Inspectorate.

Changes

The Company may update this Privacy Policy at any time. Changes take effect upon publication on alinazela.lv.